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CORPORATE INFORMATION

Provident Bank
3756 Central Avenue
Riverside, CA 92506
Phone:  (951) 686-6060

Access Plus Direct Talk
24 Hour Information
Phone:  (800) 442-5201

Provident Bank Mortgage
Direct Loan Center
Monday - Friday
8:30 a.m. - 5:00 p.m
Phone:  (800) 250-1713

• ONLINE BANKING SECURITY  

INTRODUCING ONLINE BANKING ACCOUNT PROTECTION THAT WORKS 24/7...JUST LIKE YOU DO

Provident Bank's Online Banking Identity Verification feature:


What is the security feature?
In order to make your online banking experience as secure as possible we have introduced a security feature that watches for uncharacteristic or unusual behavior involving your internet banking access. If anything out of the ordinary is detected, we will ask you to verify your identity.

How does it work?
In the rare case we detect any unusual or uncharacteristic activity, we will ask you to answer security questions or if there are problems with answering the questions, allow us to phone you to make sure that it's really you trying to sign on. Most of the time you won't notice that the security feature is even there...but it will still be protecting you 24 hours a day and 7 days a week.

Do I need to sign up for the security system?
The security system is automatically available to all of our customers. Expect to be prompted at some point while banking online to enter additional information. This may include choosing some security questions that only you know the answers to as well as supplying phone numbers where you can be reached while banking online. Once this occurs, you have added a layer of protection to your Online Banking access and best of all it's free!

Need more information on the identity verification feature?
Click here to view the FAQ

ONLINE BANKING
Sign-On ID
IMPORTANT NEWS
November 10, 2011
Provident Bank VOTED #1 FINANCIAL INSTITUTION Readers' Choice Awards 2011 The Press-Enterprise


55 Years +
Serving the Inland Empire with a history of safety and soundness.
CUSTOMER INFORMATION

Mortgage Loan Originator List
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Tips for Protecting Your Identity
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FDIC Information
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